Mr.Fadi Hamed Muneer
Technical support
Microsoft Certificate System Engineering
With a self motivated personality, Mr. Fadi Hamed possesses a broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data service provision. Provide support to end users. Provide troubleshooting and technical support via phone, web based tools and email. He will assist the customer base during installations. He has a strong understanding of Ethernet, Wireless Networking, Network packet analysis tools use and configuration. He has Strong technical and analytical skills and also has solid experience in problem analysis and resolution of software problems. Proven ability to function in a self-directed environment. He is innovative thinker who is positive, proactive, and readily embraces change